Application

1. How do I open/link additional Savings Account in LINE BK channel?

You can find detailed instruction about how to open new LINE BK Savings Account in https://www.linebk.com/en/savings-account/

2. What are the qualifications for opening LINE BK Savings Account? 

2.1. Individual Thai nationality

2.2. Age 12 years or above

3. How many Savings Account can I have in LINE BK?

You can have 1 account which may consists of a linked KBank account or LINE BK Savings Account.

4. Can I have LINE BK Savings Account without K PLUS application?

You can apply LINE BK and open LINE BK Savings Account without K PLUS application by selecting authentication using ID Card.

5. How to link KBank account with LINE BK account?

You can find detailed instruction about how to link your existing KBank Account, which is available in K PLUS, in https://www.linebk.com/en/savings-account/

How to use

1. Does LINE BK Savings Account have a Passbook?

LINE BK provides passbook in electronic version called Virtual Passbook. You can access the Virtual Passbook in Account > More > Virtual Passbook.

2. What is Cardless Withdrawal and how to use this service?

Cardless Withdrawal us a service that allows you to withdraw money from your account without using a card at any K-ATMs nationwide. The service is available at Top left menu > Cardless Withdrawal then enter amount and scan QR code to cash out.

3. How to register PromptPay using accounts in LINE BK?

You can register PromptPay by yourself via the "PromptPay Register" menu in the top left menu.

4. How do I request an Account Statement from LINE BK?

You can request an Account Statement via the "Account Statement" menu in Account Setting page (Account > Account Setting > Account Statement). Account Statement will be sent to email you have registered.

5. How do I change my daily transaction limit?

You can change transaction limit by choosing "Setting" under the top left menu and select "Transaction Limit". The limit you adjust covers all transactions in LINE BK except Cardless Withdrawal.

6. How do I view my account number?

7. How do I transfer money?

8. How do I transfer money using LINE ID to recipients who don't have LINE BK?

You can find instructions on how to transfer money to receivers who don't have LINE BK Savings Account in https://www.linebk.com/en/news/detail/transfer-non-linebk/